If you have questions we have answers
Frequently Asked Questions
Do you cover Spray Foam Houses?
Yes. We can treat a Spray Foam home against termites. We do not offer Repair coverage though.
How does my termite warranty change if I add spray foam insulation to my attic or crawl space?
For current customers, your warranty will change to a 2 inspection per year service plan. If you had Repair as an option for termite coverage, it ceases immediately.
What is the window for appointments?
Our technicians will arrive within 15 minutes of your scheduled appointment time. We respect your time. We will call if we are any more than 15 minutes behind your scheduled appointment time.
What payment types do you accept?
Cash, checks, Visa, Mastercard, and Discover are all acceptable forms of payment.
I am a first-time customer. Do I need to pay in advance?
Yes. New customers will be asked to provide payment before we start your pest control services. The 2nd service credit will be applied to your 2nd service around the 90 day mark.
What are the costs of your services?
The costs change depending on the size, construction, and landscaping around your home. Each house has its own unique profile, so we tailor our services to provide your home with the best services that will be the most effective for your space.
Why don’t you offer repair warranties?
Everyone needs to do basic maintenance on their homes. Life is busy. Home repair is expensive. Those little repair things add up: roof leaks, wet wood, moisture build-up around air conditioners, wet insulation in the crawl space, and inadequate ventilation. These high moisture areas are open invitations to termite intrusion.
Do you perform Wood Infestation Reports (WIRs/WDOs)?
WIRs (Wood Infestation Reports) or Wood Destroying Organism (WDO) reports for real estate closings are only available to homes that we have under the termite warranty.